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Privacy Policy

This privacy policy explains how Lough Ree Distillery collects, uses, and protects your personal data when you use our website.

Topics

  1. What data do we collect?

  2. How do we collect your data?

  3. How will we use your data?

  4. How do we store your data?

  5. Marketing

  6. What are your data protection rights?

  7. What are cookies?

  8. How do we use cookies?

  9. What types of cookies do we use?

  10. How to manage your cookies

  11. Privacy policies of other websites

  12. Changes to our privacy policy

  13. How to contact us

  14. How to contact the appropriate authorities

 

1. What data do we collect?

We collect the following data:

  • Personal identification information (Name, email address, phone number)

  • Data provided in comments, feedback forms, surveys, or account registrations

  • IP address, browser type, operating system, referring and exit pages, timestamps

  • Images uploaded to the website (please avoid embedding location data/EXIF GPS)

2. How do we collect your data?

We collect data in the following ways:

  • Directly from you: By completing forms, surveys, leaving comments, or registering an account.

  • Automatically: When you use or view our website via your browser’s cookies.

  • Third-party tools:

    • Google Tag Manager: Tracks conversions for ads setup on platforms like Google Ads.

    • Google Fonts: Loads fonts from Google servers, which may log your IP address.

    • Google Analytics: Collects and analyses information about website performance and user interactions over time, including IP address, browser type, ISP, referring and exit pages, timestamps, and similar data.

3. How will we use your data?

We use your data to:

  • Communicate with you regarding your inquiries and account.

  • Email you about products and services we believe may interest you (only with your consent).

  • Improve our website and user experience.

  • Track and analyze website performance via Google Analytics and Tag Manager.

4. How do we store your data?

  • Data is stored securely on servers hosted by WPEngine.

  • We take reasonable technical and organizational measures to prevent unauthorized access, loss, misuse, disclosure, alteration, or destruction.

  • Retention periods:

    • Waiver forms: 6 months

    • Accident reports: 3 years

    • Payment details: 6 years

5. Marketing

  • With your consent, we may send you information about products and services we think you might like.

  • You can opt out at any time by contacting us at the details below.

  • You have the right to stop marketing communications at any time.

6. What are your data protection rights?

You have the following rights under GDPR:

  • Right to access: Request copies of your personal data.

  • Right to rectification: Correct inaccurate or incomplete data.

  • Right to erasure: Request deletion of personal data under certain conditions.

  • Right to restrict processing: Limit how your data is used under certain conditions.

  • Right to object to processing: Object to data processing under certain conditions.

  • Right to data portability: Request transfer of your data to another organization or directly to you.

To exercise these rights, contact us at the details below.

7. What are cookies?

Cookies are small text files placed on your computer to collect standard Internet log information and visitor behavior. For more information, visit allaboutcookies.org.

8. How do we use cookies?

We use cookies to improve your experience on our website:

  • First-party cookies: Necessary for website functionality and do not collect personally identifiable data.

  • Third-party cookies: Used to understand website performance, interactions, security, relevant advertisements, and to improve user experience.

9. What types of cookies do we use?

  • Functionality cookies: Remember preferences like language and location.

  • Advertising cookies: Collect data about your visit, content viewed, links followed, browser, device, and IP address. Some data may be shared with advertising partners.

  • Google Tag Manager: Tracks ad conversions.

  • Google Analytics: Monitors website usage over time.

10. How to manage your cookies

You can set your browser to reject cookies or delete them. Some features of our website may not work correctly if cookies are disabled.

11. Privacy policies of other websites

Our website may link to external sites. Our privacy policy applies only to this website. Please review privacy policies of any third-party sites you visit.

12. Changes to our privacy policy

We review this policy regularly and any updates will be posted on this page.
Last updated: 23/09/2025

13. How to contact us

For questions about this privacy policy, personal data, or to exercise your data protection rights:

  • Email:
  • Phone:

14. How to contact the appropriate authorities

If you are not satisfied with our response, you can contact the Data Protection Commissioner (DPC) – Ireland:
https://www.dataprotection.ie/docs/Making-a-Complaint-to-the-Data-Protection-Commissioner/r/18.htm

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